About a month ago(April, 2017) I posted about the joys of using the Circulator free bus service. After receiving some negative feedback, I thought it might be time to revisit the issue and get s sanity check.
Checking the Circulator website (http://charmcitycirculator.com/sites/default/files/ONLINE_Separate_Route_Maps_010417_PURPLE.jpg) I observed the southbound stop at Saratoga Street had been relocated…but with no indication where. Checking the Next Bus page, the system gave me some expected arrival times.
Resorting to low technological solutions, I called the Circulator office on the phone and asked about the location of the Saratoga Street stop, since the web page said it was relocated. The person at the other end of the conversation informed me the stop was closed, not relocated and there was no information about when it might be reopened. Being very helpful he told me to go to either the stop before or after the Saratoga Street location. When I asked why the Next Bus page showed arrival times, he told me the page did not reflect information about closed stops.
One of comments about the April post told me us the Next Bus page was not maintained by the same organization as Charm City Circulator.
One can only wonder if there is another organization that produces the pdf files about the Circulator routes…since they don’t seem to agree with what a Circulator employee tells telephone callers or what the Next Bus page shows viewers.
So, I get the impression that one should not trust high-tech….stick to low-tech like the phone. Of course one wonders how much money has been/will be spent on technology that doesn’t work?
It’s just another example of how folks can use money that is not theirs to mismanage a steel ball.