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May 10

But Wait…There’s More!

About a month ago(April, 2017) I posted about the joys of using the Circulator free bus service.  After receiving some negative feedback, I thought it might be time to revisit the issue and get s sanity check.

Checking the Circulator website (http://charmcitycirculator.com/sites/default/files/ONLINE_Separate_Route_Maps_010417_PURPLE.jpg) I observed the southbound stop at Saratoga Street had been relocated…but with no indication where.  Checking the Next Bus page, the system gave me some expected arrival times.

Resorting to low technological solutions, I called the Circulator office on the phone and asked about the location of the Saratoga Street stop, since the web page said it was relocated.  The person at the other end of the conversation informed me the stop was closed, not relocated and there was no information about when it might be reopened.  Being very helpful he told me to go to either the stop before or after the Saratoga Street location.  When I asked why the Next Bus page showed arrival times, he told me the page did not reflect information about closed stops.

One of comments about the April post told me us the Next Bus page was not maintained by the same organization as Charm City Circulator.
One can only wonder if there is another organization that produces the pdf files about the Circulator routes…since they don’t seem to agree with what a Circulator employee tells telephone callers or what the Next Bus page shows viewers.

So, I get the impression that one should not trust high-tech….stick to low-tech like the phone.  Of course one wonders how much money has been/will be spent on technology that doesn’t work?

It’s just another example of how folks can use money that is not theirs to mismanage a steel ball.

1 comment

  1. Susan

    I lived in Baltimore for over 30 years and for almost all of those years I often used the busses even though I drove.
    As a well educated woman, I could never figure out why I could never get a reasonable and accurate bus schedule. Often I telephoned (in those days) only to hang on the phone for thirty minutes and not a voice to be heard. If I ever got an actual person I got inaccurate information.

    Three years ago I still lived in Baltimore and hoped the new systems would cure the problem. But the rude awakening was – it was still “Baltimore Hon” and though it’s looks have been glamorized, the systems have stayed the same and in some cases gotten worse.

    This among other complaints drove me to the South. I came from a family who lived there (Baltimore) in the 1800’s. I think it was probably better in that era than it is now. There is more than one kind of crime in Baltimore -such a shame -it does have a lot to offer.

    Thank you for your honest and well-written and well – evaluated post.

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